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14:30 Minutes

The most insightful time you'll spend today!


How AI Has Helped Enterprises Adapt Quickly to Moments of Change

The pandemic has clearly caused a tremendous amount of rapid change for businesses across industries and regions.

In this session, Michael Baldwin, Head of Product – Financial Services, Google Cloud speaks about ways that artificial intelligence has helped enterprises adapt to those changes.

He will cover trends that Google Cloud experts are witnessing as they work with enterprises and the impact those trends have on key industries.

Some of these include:

  • Significant shifts in demand
  • Increased cost pressures
  • Supply chain uncertainty
  • Spikes in customer support cases
  • Virtual work for continuity of services
  • Accelerated digital transformation  

He then demonstrates, with specific examples, how AI can helpful in these moments of change.

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