These are challenging times with financial services institutions navigating the pandemic.
Interest rates are an all-time low, and customer expectations are changing with the shift to digital. For example, digital banking has increased from 63 in 2019 to 72 percent today. Then regulatory requirements are evolving and compliance costs are increasing. Also, the financial services industry as a whole is facing new and creative types of fraud.
In this video, Tom Shane, Product Manager – Google Cloud and Michael Baldwin, Head of Product – Financial Services, Google Cloud – Google Cloud, uncover three areas where they see AI helping to unlock business transformation in financial services.
Find out how AI can help reimagine the customer experience, how financial institutions are looking for ways to use data and analytics to transform how they detect and manage risk, and how financial institutions are asking Google Cloud experts for a best-in-class AI platforms so that they can build their own AI-powered solutions to solve their most critical business problems.