Even before the current crisis, IT organizations saw pressure to be more agile and innovative. Customer demographics and expectations are changing. Competition is emerging faster and from unexpected sources. Business models are being reinvented. Digital technology was at the heart of many of these challenges, and its adoption was key to every company’s response.
As a result, CIOs face a series of urgent challenges:
- How can they raise system visibility and system control over operations that are more dispersed and changing than ever?
- How can they cut costs, yet create a more agile and responsive IT system?
- How can they do more with older data, even as they understand better the data from a market that is changing every week?
- How can they help people work faster, with a minimum of change management, or set the stage for growth, while preserving capital?
In many cases the answer is a step-by-step deployment of cloud computing technology, tailored to meet the most pressing needs first.